| 1. Baysie Wightman met DeeDee Gordon, appropriately enough, on a
coolhunt. It was 1992. Baysie was a big shot for Converse, and
DeeDee, who was barely twenty-one, was running a very cool
boutique called Placid Planet, on Newbury Street in Boston. Baysie
came in with a camera crew-one she often used when she was
coolhunting-and said, "I've been watching your store, I've seen
you, I've heard you know what's up," because it was Baysie's job
at Converse to find people who knew what was up and she thought
DeeDee was one of those people. DeeDee says that she responded
with reserve-that "I was like, 'Whatever' "-but Baysie said that
if DeeDee ever wanted to come and work at Converse she should just
call, and nine months later DeeDee called. This was about the time
the cool kids had decided they didn't want the hundred-and-twenty-
five-dollar basketball sneaker with seventeen different kinds of
high-technology materials and colors and air-cushioned heels
anymore. They wanted simplicity and authenticity, and Baysie
picked up on that. She brought back the Converse One Star, which
was a vulcanized, suède, low-top classic old-school sneaker from
the nineteen-seventies, and, sure enough, the One Star quickly
became the signature shoe of the retro era. Remember what Kurt
Cobain was wearing in the famous picture of him lying dead on the
ground after committing suicide? Black Converse One Stars.
DeeDee's big score was calling the sandal craze. She had been out
in Los Angeles and had kept seeing the white teen-age girls
dressing up like cholos, Mexican gangsters, in tight white tank
tops known as "wife beaters," with a bra strap hanging out, and
long shorts and tube socks and shower sandals. DeeDee recalls,
"I'm like, 'I'm telling you, Baysie, this is going to hit. There
are just too many people wearing it. We have to make a shower
sandal.' " So Baysie, DeeDee, and a designer came up with the idea
of making a retro sneaker-sandal, cutting the back off the One
Star and putting a thick outsole on it. It was huge, and,
amazingly, it's still huge.
Today, Baysie works for Reebok as general-merchandise
manager-part of the team trying to return Reebok to the position
it enjoyed in the mid-nineteen-eighties as the country's hottest
sneaker company. DeeDee works for an advertising agency in Del Mar
called Lambesis, where she puts out a quarterly tip sheet called
the L Report on what the cool kids in major American cities are
thinking and doing and buying. Baysie and DeeDee are best friends.
They talk on the phone all the time. They get together whenever
Baysie is in L.A. (DeeDee: "It's, like, how many times can you
drive past O. J. Simpson's house?"), and between them they can
talk for hours about the art of the coolhunt. They're the Lewis
and Clark of cool.
What they have is what everybody seems to want these days,
which is a window on the world of the street. Once, when fashion
trends were set by the big couture houses-when cool was trickle-
down-that wasn't important. But sometime in the past few decades
things got turned over, and fashion became trickle-up. It's now
about chase and flight-designers and retailers and the mass
consumer giving chase to the elusive prey of street cool-and the
rise of coolhunting as a profession shows how serious the chase
has become. The sneakers of Nike and Reebok used to come out
yearly. Now a new style comes out every season. Apparel designers
used to have an eighteen-month lead time between concept and sale.
Now they're reducing that to a year, or even six months, in order
to react faster to new ideas from the street. The paradox, of
course, is that the better coolhunters become at bringing the
mainstream close to the cutting edge, the more elusive the cutting
edge becomes. This is the first rule of the cool: The quicker the
chase, the quicker the flight. The act of discovering what's cool
is what causes cool to move on, which explains the triumphant
circularity of coolhunting: because we have coolhunters like
DeeDee and Baysie, cool changes more quickly, and because cool
changes more quickly, we need coolhunters like DeeDee and Baysie.
DeeDee is tall and glamorous, with short hair she has dyed so
often that she claims to have forgotten her real color. She drives
a yellow 1977 Trans Am with a burgundy stripe down the center and
a 1973 Mercedes 450 SL, and lives in a spare, Japanese-style cabin
in Laurel Canyon. She uses words like "rad" and "totally," and
offers non-stop, deadpan pronouncements on pop culture, as in
"It's all about Pee-wee Herman." She sounds at first like a teen,
like the same teens who, at Lambesis, it is her job to follow. But
teen speech-particularly girl-teen speech, with its fixation on
reported speech ("so she goes," "and I'm like," "and he goes") and
its stock vocabulary of accompanying grimaces and gestures-is
about using language less to communicate than to fit in. DeeDee
uses teen speech to set herself apart, and the result is, for lack
of a better word, really cool. She doesn't do the teen thing of
climbing half an octave at the end of every sentence. Instead, she
drags out her vowels for emphasis, so that if she mildly disagreed
with something I'd said she would say "Maalcolm" and if she
strongly disagreed with what I'd said she would say "Maaalcolm."
Baysie is older, just past forty (although you would never
guess that), and went to Exeter and Middlebury and had two
grandfathers who went to Harvard (although you wouldn't guess
that, either). She has curly brown hair and big green eyes and
long legs and so much energy that it is hard to imagine her
asleep, or resting, or even standing still for longer than thirty
seconds. The hunt for cool is an obsession with her, and DeeDee is
the same way. DeeDee used to sit on the corner of West Broadway
and Prince in SoHo-back when SoHo was cool-and take pictures of
everyone who walked by for an entire hour. Baysie can tell you
precisely where she goes on her Reebok coolhunts to find the
really cool alternative white kids ("I'd maybe go to Portland and
hang out where the skateboarders hang out near that bridge") or
which snowboarding mountain has cooler kids-Stratton, in Vermont,
or Summit County, in Colorado. (Summit, definitely.) DeeDee can
tell you on the basis of the L Report's research exactly how far
Dallas is behind New York in coolness (from six to eight months).
Baysie is convinced that Los Angeles is not happening right now:
"In the early nineteen-nineties a lot more was coming from L.A.
They had a big trend with the whole Melrose Avenue look-the
stupid goatees, the shorter hair. It was cleaned-up aftergrunge.
There were a lot of places you could go to buy vinyl records. It was
a strong place to go for looks. Then it went back to being horrible."
DeeDee is convinced that Japan is happening: "I linked onto this
future-technology thing two years ago. Now look at it, it's huge.
It's the whole resurgence of Nike-Nike being larger than life. I went
to Japan and saw the kids just bailing the most technologically
advanced Nikes with their little dresses and little outfits and I'm
like, 'Whoa, this is trippy!' It's performance mixed with fashion.
It's really superheavy." Baysie has a theory that Liverpool is cool
right now because it's the birthplace of the whole "lad" look, which
involves soccer blokes in the pubs going superdressy and wearing
Dolce & Gabbana and Polo Sport and Reebok Classics on their feet.
But when I asked DeeDee about that, she just rolled her eyes:
"Sometimes Baysie goes off on these tangents. Man, I love that
woman!"
I used to think that if I talked to Baysie and DeeDee long
enough I could write a coolhunting manual, an encyclopedia of
cool. But then I realized that the manual would have so many
footnotes and caveats that it would be unreadable. Coolhunting is
not about the articulation of a coherent philosophy of cool. It's
just a collection of spontaneous observations and predictions that
differ from one moment to the next and from one coolhunter to the
next. Ask a coolhunter where the baggy-jeans look came from, for
example, and you might get any number of answers: urban black kids
mimicking the jailhouse look, skateboarders looking for room to
move, snowboarders trying not to look like skiers, or,
alternatively, all three at once, in some grand concordance.
Or take the question of exactly how Tommy Hilfiger-a forty-
five-year-old white guy from Greenwich, Connecticut, doing all-
American preppy clothes-came to be the designer of choice for
urban black America. Some say it was all about the early and
visible endorsement given Hilfiger by the hip-hop auteur Grand
Puba, who wore a dark-green-and-blue Tommy jacket over a white
Tommy T-shirt as he leaned on his black Lamborghini on the cover
of the hugely influential "Grand Puba 2000" CD, and whose love for
Hilfiger soon spread to other rappers. (Who could forget the
rhymes of Mobb Deep? "Tommy was my nigga /And couldn't figure /How
me and Hilfiger / used to move through with vigor.") Then I had
lunch with one of Hilfiger's designers, a twenty-six-year-old
named Ulrich (Ubi) Simpson, who has a Puerto Rican mother and a
Dutch-Venezuelan father, plays lacrosse, snowboards, surfs the
long board, goes to hip-hop concerts, listens to Jungle, Edith
Piaf, opera, rap, and Metallica, and has working with him on his
design team a twenty-seven-year-old black guy from Montclair with
dreadlocks, a twenty-two-year-old Asian-American who lives on the
Lower East Side, a twenty-five-year-old South Asian guy from Fiji,
and a twenty-one-year-old white graffiti artist from Queens.
That's when it occurred to me that maybe the reason Tommy Hilfiger
can make white culture cool to black culture is that he has people
working for him who are cool in both cultures simultaneously. Then
again, maybe it was all Grand Puba. Who knows?
One day last month, Baysie took me on a coolhunt to the Bronx
and Harlem, lugging a big black canvas bag with twenty-four
different shoes that Reebok is about to bring out, and as we drove
down Fordham Road, she had her head out the window like a little
kid, checking out what everyone on the street was wearing. We went
to Dr. Jay's, which is the cool place to buy sneakers in the
Bronx, and Baysie crouched down on the floor and started pulling
the shoes out of her bag one by one, soliciting opinions from
customers who gathered around and asking one question after
another, in rapid sequence. One guy she listened closely to was
maybe eighteen or nineteen, with a diamond stud in his ear and a
thin beard. He was wearing a Polo baseball cap, a brown leather
jacket, and the big, oversized leather boots that are everywhere
uptown right now. Baysie would hand him a shoe and he would hold
it, look at the top, and move it up and down and flip it over. The
first one he didn't like: "Oh-kay." The second one he hated: he
made a growling sound in his throat even before Baysie could give
it to him, as if to say, "Put it back in the bag-now!" But when
she handed him a new DMX RXT-a low-cut run/walk shoe in white and
blue and mesh with a translucent "ice" sole, which retails for a
hundred and ten dollars-he looked at it long and hard and shook
his head in pure admiration and just said two words, dragging each
of them out: "No doubt."
Baysie was interested in what he was saying, because the DMX
RXT she had was a girls' shoe that actually hadn't been doing all
that well. Later, she explained to me that the fact that the boys
loved the shoe was critical news, because it suggested that Reebok
had a potential hit if it just switched the shoe to the men's
section. How she managed to distill this piece of information from
the crowd of teenagers around her, how she made any sense of the
two dozen shoes in her bag, most of which (to my eyes, anyway)
looked pretty much the same, and how she knew which of the teens
to really focus on was a mystery. Baysie is a Wasp from New
England, and she crouched on the floor in Dr. Jay's for almost an
hour, talking and joking with the homeboys without a trace of
condescension or self-consciousness.
Near the end of her visit, a young boy walked up and sat down
on the bench next to her. He was wearing a black woollen cap with
white stripes pulled low, a blue North Face pleated down jacket, a
pair of baggy Guess jeans, and, on his feet, Nike Air Jordans. He
couldn't have been more than thirteen. But when he started talking
you could see Baysie's eyes light up, because somehow she knew the
kid was the real thing.
"How many pairs of shoes do you buy a month?" Baysie asked.
"Two," the kid answered. "And if at the end I find one more
I like I get to buy that, too."
Baysie was onto him. "Does your mother spoil you?"
The kid blushed, but a friend next to him was laughing.
"Whatever he wants, he gets."
Baysie laughed, too. She had the DMX RXT in his size. He
tried them on. He rocked back and forth, testing them. He looked
back at Baysie. He was dead serious now: "Make sure these come
out."
Baysie handed him the new "Rush" Emmitt Smith shoe due out
in the fall. One of the boys had already pronounced it "phat," and
another had looked through the marbleized-foam cradle in the heel
and cried out in delight, "This is bug!" But this kid was the acid
test, because this kid knew cool. He paused. He looked at it hard.
"Reebok," he said, soberly and carefully, "is trying to get
butter."
In the car on the way back to Manhattan, Baysie repeated it
twice. "Not better. Butter! That kid could totally tell you what
he thinks." Baysie had spent an hour coolhunting in a shoe store
and found out that Reebok's efforts were winning the highest of
hip-hop praise. "He was so fucking smart."
2.
If you want to understand how trends work, and why coolhunters
like Baysie and DeeDee have become so important, a good place to
start is with what's known as diffusion research, which is the
study of how ideas and innovations spread. Diffusion researchers
do things like spending five years studying the adoption of
irrigation techniques in a Colombian mountain village, or
developing complex matrices to map the spread of new math in the
Pittsburgh school system. What they do may seem like a far cry
from, say, how the Tommy Hilfiger thing spread from Harlem to
every suburban mall in the country, but it really isn't: both are
about how new ideas spread from one person to the next.
One of the most famous diffusion studies is Bruce Ryan and
Neal Gross's analysis of the spread of hybrid seed corn in Greene
County, Iowa, in the nineteen-thirties. The new seed corn was
introduced there in about 1928, and it was superior in every
respect to the seed that had been used by farmers for decades. But
it wasn't adopted all at once. Of two hundred and fifty-nine
farmers studied by Ryan and Gross, only a handful had started
planting the new seed by 1933. In 1934, sixteen took the plunge.
In 1935, twenty-one more followed; the next year, there were
thirty-six, and the year after that a whopping sixty-one. The
succeeding figures were then forty-six, thirty-six, fourteen, and
three, until, by 1941, all but two of the two hundred and fifty-nine
farmers studied were using the new seed. In the language of
diffusion research, the handful of farmers who started trying hybrid
seed corn at the very beginning of the thirties were the
"innovators," the adventurous ones. The slightly larger group that
followed them was the "early adopters." They were the opinion
leaders in the community, the respected, thoughtful people who
watched and analyzed what those wild innovators were doing and
then did it themselves. Then came the big bulge of farmers in
1936, 1937, and 1938-the "early majority" and the "late majority,"
which is to say the deliberate and the skeptical masses, who would
never try anything until the most respected farmers had tried it.
Only after they had been converted did the "laggards," the most
traditional of all, follow suit. The critical thing about this
sequence is that it is almost entirely interpersonal. According to
Ryan and Gross, only the innovators relied to any great extent on
radio advertising and farm journals and seed salesmen in making
their decision to switch to the hybrid. Everyone else made his
decision overwhelmingly because of the example and the opinions of
his neighbors and peers.
Isn't this just how fashion works? A few years ago, the
classic brushed-suède Hush Puppies with the lightweight crêpe
sole-the moc-toe oxford known as the Duke and the slip-on with the
golden buckle known as the Columbia-were selling barely sixty-five
thousand pairs a year. The company was trying to walk away from
the whole suède casual look entirely. It wanted to do
"aspirational" shoes: "active casuals" in smooth leather, like the
Mall Walker, with a Comfort Curve technology outsole and a heel
stabilizer-the kind of shoes you see in Kinney's for $39.95. But
then something strange started happening. Two Hush Puppies
executives-Owen Baxter and Jeff Lewis-were doing a fashion shoot
for their Mall Walkers and ran into a creative consultant from
Manhattan named Jeffrey Miller, who informed them that the Dukes
and the Columbias weren't dead, they were dead chic. "We were
being told," Baxter recalls, "that there were areas in the
Village, in SoHo, where the shoes were selling-in resale shops-and
that people were wearing the old Hush Puppies. They were going to
the ma-and-pa stores, the little stores that still carried them,
and there was this authenticity of being able to say, 'I am
wearing an original pair of Hush Puppies.' "
Baxter and Lewis-tall, solid, fair-haired Midwestern guys
with thick, shiny wedding bands-are shoe men, first and foremost.
Baxter was working the cash register at his father's shoe store in
Mount Prospect, Illinois, at the age of thirteen. Lewis was doing
inventory in his father's shoe store in Pontiac, Michigan, at the
age of seven. Baxter was in the National Guard during the 1968
Democratic Convention, in Chicago, and was stationed across the
street from the Conrad Hilton downtown, right in the middle of
things. Today, the two men work out of Rockford, Michigan
(population thirty-eight hundred), where Hush Puppies has been
making the Dukes and the Columbias in an old factory down by the
Rogue River for almost forty years. They took me to the plant when
I was in Rockford. In a crowded, noisy, low-slung building,
factory workers stand in long rows, gluing, stapling, and sewing
together shoes in dozens of bright colors, and the two executives
stopped at each production station and described it in detail.
Lewis and Baxter know shoes. But they would be the first to admit
that they don't know cool. "Miller was saying that there is
something going on with the shoes-that Isaac Mizrahi was wearing
the shoes for his personal use," Lewis told me. We were seated
around the conference table in the Hush Puppies headquarters in
Rockford, with the snow and the trees outside and a big water
tower behind us. "I think it's fair to say that at the time we had
no idea who Isaac Mizrahi was."
By late 1994, things had begun to happen in a rush. First,
the designer John Bartlett called. He wanted to use Hush Puppies
as accessories in his spring collection. Then Anna Sui called.
Miller, the man from Manhattan, flew out to Michigan to give
advice on a new line ("Of course, packing my own food and thinking
about 'Fargo' in the corner of my mind"). A few months later, in
Los Angeles, the designer Joel Fitzpatrick put a twenty-five-foot
inflatable basset hound on the roof of his store on La Brea Avenue
and gutted his adjoining art gallery to turn it into a Hush
Puppies department, and even before he opened-while he was still
painting and putting up shelves-Pee-wee Herman walked in and asked
for a couple of pairs. Pee-wee Herman! "It was total word of
mouth. I didn't even have a sign back then," Fitzpatrick recalls.
In 1995, the company sold four hundred and thirty thousand pairs
of the classic Hush Puppies. In 1996, it sold a million six
hundred thousand, and that was only scratching the surface,
because in Europe and the rest of the world, where Hush Puppies
have a huge following-where they might outsell the American market
four to one-the revival was just beginning.
The cool kids who started wearing old Dukes and Columbias
from thrift shops were the innovators. Pee-wee Herman, wandering
in off the street, was an early adopter. The million six hundred
thousand people who bought Hush Puppies last year are the early
majority, jumping in because the really cool people have already
blazed the trail. Hush Puppies are moving through the country just
the way hybrid seed corn moved through Greene County-all of which
illustrates what coolhunters can and cannot do. If Jeffrey Miller
had been wrong-if cool people hadn't been digging through the
thrift shops for Hush Puppies-and he had arbitrarily decided that
Baxter and Lewis should try to convince non-cool people that the
shoes were cool, it wouldn't have worked. You can't convince the
late majority that Hush Puppies are cool, because the late
majority makes its coolness decisions on the basis of what the
early majority is doing, and you can't convince the early
majority, because the early majority is looking at the early
adopters, and you can't convince the early adopters, because they
take their cues from the innovators. The innovators do get their
cool ideas from people other than their peers, but the fact is
that they are the last people who can be convinced by a marketing
campaign that a pair of suède shoes is cool. These are, after all,
the people who spent hours sifting through thrift-store bins. And
why did they do that? Because their definition of cool is doing
something that nobody else is doing. A company can intervene in
the cool cycle. It can put its shoes on really cool celebrities
and on fashion runways and on MTV. It can accelerate the
transition from the innovator to the early adopter and on to the
early majority. But it can't just manufacture cool out of thin
air, and that's the second rule of cool.
At the peak of the Hush Puppies craziness last year, Hush
Puppies won the prize for best accessory at the Council of Fashion
Designers' awards dinner, at Lincoln Center. The award was
accepted by the Hush Puppies president, Louis Dubrow, who came out
wearing a pair of custom-made black patent-leather Hush Puppies
and stood there blinking and looking at the assembled crowd as if
it were the last scene of "Close Encounters of the Third Kind."
It was a strange moment. There was the president of the Hush
Puppies company, of Rockford, Michigan, population thirty-eight
hundred, sharing a stage with Calvin Klein and Donna Karan and
Isaac Mizrahi-and all because some kids in the East Village began
combing through thrift shops for old Dukes. Fashion was at the
mercy of those kids, whoever they were, and it was a wonderful
thing if the kids picked you, but a scary thing, too, because it
meant that cool was something you could not control. You needed
someone to find cool and tell you what it was.
3.
When Baysie Wightman went to Dr. Jay's, she was looking for
customer response to the new shoes Reebok had planned for the
fourth quarter of 1997 and the first quarter of 1998. This kind of
customer testing is critical at Reebok, because the last decade
has not been kind to the company. In 1987, it had a third of the
American athletic-shoe market, well ahead of Nike. Last year, it
had sixteen per cent. "The kid in the store would say, 'I'd like
this shoe if your logo wasn't on it,' " E. Scott Morris, who's a
senior designer for Reebok, told me. "That's kind of a punch in
the mouth. But we've all seen it. You go into a shoe store. The
kid picks up the shoe and says, 'Ah, man, this is nice.' He turns
the shoe around and around. He looks at it underneath. He looks at
the side and he goes, 'Ah, this is Reebok,' and says, 'I ain't
buying this,' and puts the shoe down and walks out. And you go,
'You was just digging it a minute ago. What happened?' " Somewhere
along the way, the company lost its cool, and Reebok now faces the
task not only of rebuilding its image but of making the shoes so
cool that the kids in the store can't put them down.
Every few months, then, the company's coolhunters go out into
the field with prototypes of the upcoming shoes to find out what
kids really like, and come back to recommend the necessary
changes. The prototype of one recent Emmitt Smith shoe, for
example, had a piece of molded rubber on the end of the tongue as
a design element; it was supposed to give the shoe a certain
"richness," but the kids said they thought it looked overbuilt.
Then Reebok gave the shoes to the Boston College football team for
wear-testing, and when they got the shoes back they found out that
all the football players had cut out the rubber component with
scissors. As messages go, this was hard to miss. The tongue piece
wasn't cool, and on the final version of the shoe it was gone. The
rule of thumb at Reebok is that if the kids in Chicago, New York,
and Detroit all like a shoe, it's a guaranteed hit. More than
likely, though, the coolhunt is going to turn up subtle
differences from city to city, so that once the coolhunters come
back the designers have to find out some way to synthesize what
was heard, and pick out just those things that all the kids seemed
to agree on. In New York, for example, kids in Harlem are more
sophisticated and fashion-forward than kids in the Bronx, who like
things a little more colorful and glitzy. Brooklyn, meanwhile, is
conservative and preppy, more like Washington, D.C. For reasons no
one really knows, Reeboks are coolest in Philadelphia. In Philly,
in fact, the Reebok Classics are so huge they are known simply as
National Anthems, as in "I'll have a pair of blue Anthems in nine
and a half." Philadelphia is Reebok's innovator town. From there
trends move along the East Coast, trickling all the way to
Charlotte, North Carolina.
Reebok has its headquarters in Stoughton, Massachusetts,
outside Boston-in a modern corporate park right off Route 24. There
are basketball and tennis courts next to the building, and a health
club on the ground floor that you can look directly into from the
parking lot. The front lobby is adorned with shrines for all of
Reebok's most prominent athletes-shrines complete with dramatic
action photographs, their sports jerseys, and a pair of their
signature shoes-and the halls are filled with so many young,
determinedly athletic people that when I visited Reebok
headquarters I suddenly wished I'd packed my gym clothes in case
someone challenged me to wind sprints. At Stoughton, I met with a
handful of the company's top designers and marketing executives
in a long conference room on the third floor. In the course of two
hours, they put one pair of shoes after another on the table in
front of me, talking excitedly about each sneaker's prospects,
because the feeling at Reebok is that things are finally turning
around. The basketball shoe that Reebok brought out last winter
for Allen Iverson, the star rookie guard for the Philadelphia
76ers, for example, is one of the hottest shoes in the country.
Dr. Jay's sold out of Iversons in two days, compared with the week
it took the store to sell out of Nike's new Air Jordans. Iverson
himself is brash and charismatic and faster from foul line to foul
line than anyone else in the league. He's the equivalent of those
kids in the East Village who began wearing Hush Puppies way back
when. He's an innovator, and the hope at Reebok is that if he gets
big enough the whole company can ride back to coolness on his
coattails, the way Nike rode to coolness on the coattails of
Michael Jordan. That's why Baysie was so excited when the kid said
Reebok was trying to get butter when he looked at the Rush and the
DMX RXT: it was a sign, albeit a small one, that the indefinable,
abstract thing called cool was coming back.
When Baysie comes back from a coolhunt, she sits down with
marketing experts and sales representatives and designers, and
reconnects them to the street, making sure they have the right
shoes going to the right places at the right price. When she got
back from the Bronx, for example, the first thing she did was tell
all these people they had to get a new men's DMX RXT out, fast,
because the kids on the street loved the women's version. "It's
hotter than we realized," she told them. The coolhunter's job in
this instance is very specific. What DeeDee does, on the other
hand, is a little more ambitious. With the L Report, she tries to
construct a kind of grand matrix of cool, comprising not just
shoes but everything kids like, and not just kids of certain East
Coast urban markets but kids all over. DeeDee and her staff put it
out four times a year, in six different versions-for New York, Los
Angeles, San Francisco, Austin-Dallas, Seattle, and Chicago-and
then sell it to manufacturers, retailers, and ad agencies (among
others) for twenty thousand dollars a year. They go to each city
and find the coolest bars and clubs, and ask the coolest kids to
fill out questionnaires. The information is then divided into six
categories-You Saw It Here First, Entertainment and Leisure,
Clothing and Accessories, Personal and Individual, Aspirations,
and Food and Beverages-which are, in turn, broken up into dozens
of subcategories, so that Personal and Individual, for example,
includes Cool Date, Cool Evening, Free Time, Favorite Possession,
and on and on. The information in those subcategories is
subdivided again by sex and by age bracket (14-18, 19-24, 25-30),
and then, as a control, the L Report gives you the corresponding
set of preferences for "mainstream" kids.
Few coolhunters bother to analyze trends with this degree of
specificity. DeeDee's biggest competitor, for example, is
something called the Hot Sheet, out of Manhattan. It uses a panel
of three thousand kids a year from across the country and divides
up their answers by sex and age, but it doesn't distinguish
between regions, or between trendsetting and mainstream
respondents. So what you're really getting is what all kids think
is cool-not what cool kids think is cool, which is a considerably
different piece of information. Janine Misdom and Joanne DeLuca,
who run the Sputnik coolhunting group out of the garment district
in Manhattan, meanwhile, favor an entirely impressionistic approach,
sending out coolhunters with video cameras to talk
to kids on the ground that it's too difficult to get cool kids to
fill out questionnaires. Once, when I was visiting the Sputnik
girls-as Misdom and DeLuca are known on the street, because they
look alike and their first names are so similar and both have the
same awesome New York accents-they showed me a video of the girl
they believe was the patient zero of the whole eighties revival
going on right now. It was back in September of 1993. Joanne and
Janine were on Seventh Avenue, outside the Fashion Institute of
Technology, doing random street interviews for a major jeans
company, and, quite by accident, they ran into this nineteen-year-
old raver. She had close-cropped hair, which was green at the top,
and at the temples was shaved even closer and dyed pink. She had
rings and studs all over her face, and a thick collection of
silver tribal jewelry around her neck, and vintage jeans. She
looked into the camera and said, "The sixties came in and then the
seventies came in and I think it's ready to come back to the
eighties. It's totally eighties: the eye makeup, the clothes. It's
totally going back to that." Immediately, Joanne and Janine
started asking around. "We talked to a few kids on the Lower East
Side who said they were feeling the need to start breaking out
their old Michael Jackson jackets," Joanne said. "They were joking
about it. They weren't doing it yet. But they were going to, you
know? They were saying, 'We're getting the urge to break out our
Members Only jackets.' " That was right when Joanne and Janine
were just starting up; calling the eighties revival was their
first big break, and now they put out a full-blown videotaped
report twice a year which is a collection of clips of interviews
with extremely progressive people.
What DeeDee argues, though, is that cool is too subtle and
too variegated to be captured with these kind of broad strokes.
Cool is a set of dialects, not a language. The L Report can tell
you, for example, that nineteen-to-twenty-four-year-old male
trendsetters in Seattle would most like to meet, among others,
King Solomon and Dr. Seuss, and that nineteen-to-twenty-four-year-
old female trendsetters in San Francisco have turned their backs
on Calvin Klein, Nintendo Gameboy, and sex. What's cool right now?
Among male New York trendsetters: North Face jackets, rubber and
latex, khakis, and the rock band Kiss. Among female trendsetters:
ska music, old-lady clothing, and cyber tech. In Chicago,
snowboarding is huge among trendsetters of both sexes and all
ages. Women over nineteen are into short hair, while those in
their teens have embraced mod culture, rock climbing, tag watches,
and bootleg pants. In Austin-Dallas, meanwhile, twenty-five-to-
thirty-year-old women trendsetters are into hats, heroin,
computers, cigars, Adidas, and velvet, while men in their twenties
are into video games and hemp. In all, the typical L Report runs
over one hundred pages. But with that flood of data comes an
obsolescence disclaimer: "The fluctuating nature of the
trendsetting market makes keeping up with trends a difficult
task." By the spring, in other words, everything may have changed.
The key to coolhunting, then, is to look for cool people
first and cool things later, and not the other way around. Since
cool things are always changing, you can't look for them, because
the very fact they are cool means you have no idea what to look
for. What you would be doing is thinking back on what was cool
before and extrapolating, which is about as useful as presuming
that because the Dow rose ten points yesterday it will rise
another ten points today. Cool people, on the other hand, are a
constant.
When I was in California, I met Salvador Barbier, who had
been described to me by a coolhunter as "the Michael Jordan of
skateboarding." He was tall and lean and languid, with a cowboy's
insouciance, and we drove through the streets of Long Beach at
fifteen miles an hour in a white late-model Ford Mustang, a car he
had bought as a kind of ironic status gesture ("It would look good
if I had a Polo jacket or maybe Nautica," he said) to go with his
'62 Econoline van and his '64 T-bird. Sal told me that he and his
friends, who are all in their mid-twenties, recently took to
dressing up as if they were in eighth grade again and gathering
together-having a "rally"-on old BMX bicycles in front of their
local 7-Eleven. "I'd wear muscle shirts, like Def Leppard or
Foghat or some old heavy-metal band, and tight, tight tapered
Levi's, and Vans on my feet-big, like, checkered Vans or striped
Vans or camouflage Vans-and then wristbands and gloves with the
fingers cut off. It was total eighties fashion. You had to look
like that to participate in the rally. We had those denim jackets
with patches on the back and combs that hung out the back pocket.
We went without I.D.s, because we'd have to have someone else buy
us beers." At this point, Sal laughed. He was driving really
slowly and staring straight ahead and talking in a low drawl-the
coolhunter's dream. "We'd ride to this bar and I'd have to carry
my bike inside, because we have really expensive bikes, and when
we got inside people would freak out. They'd say, 'Omigod,' and I
was asking them if they wanted to go for a ride on the handlebars.
They were like, 'What is wrong with you. My boyfriend used to
dress like that in the eighth grade!' And I was like, 'He was
probably a lot cooler then, too.' "
This is just the kind of person DeeDee wants. "I'm looking
for somebody who is an individual, who has definitely set himself
apart from everybody else, who doesn't look like his peers. I've
run into trendsetters who look completely Joe Regular Guy. I can
see Joe Regular Guy at a club listening to some totally hardcore
band playing, and I say to myself 'Omigod, what's that guy doing
here?' and that totally intrigues me, and I have to walk up to him
and say, 'Hey, you're really into this band. What's up?' You know
what I mean? I look at everything. If I see Joe Regular Guy
sitting in a coffee shop and everyone around him has blue hair,
I'm going to gravitate toward him, because, hey, what's Joe
Regular Guy doing in a coffee shop with people with blue hair?"
We were sitting outside the Fred Segal store in West Hollywood.
I was wearing a very conservative white Brooks Brothers button-down
and a pair of Levi's, and DeeDee looked first at my shirt and then
my pants and dissolved into laughter: "I mean, I might even go up
to you in a cool place."
Picking the right person is harder than it sounds, though.
Piney Kahn, who works for DeeDee, says, "There are a lot of people
in the gray area. You've got these kids who dress ultra funky and
have their own style. Then you realize they're just running after
their friends." The trick is not just to be able to tell who is
different but to be able to tell when that difference represents
something truly cool. It's a gut thing. You have to somehow just
know. DeeDee hired Piney because Piney clearly knows: she is
twenty-four and used to work with the Beastie Boys and has the
formidable self-possession of someone who is not only cool herself
but whose parents were cool. "I mean," she says, "they named me
after a tree."
Piney and DeeDee said that they once tried to hire someone as
a coolhunter who was not, himself, cool, and it was a disaster.
"You can give them the boundaries," Piney explained. "You can
say that if people shop at Banana Republic and listen to Alanis
Morissette they're probably not trendsetters. But then they might
go out and assume that everyone who does that is not a
trendsetter, and not look at the other things."
"I mean, I myself might go into Banana Republic and buy a T-shirt,"
DeeDee chimed in.
Their non-cool coolhunter just didn't have that certain
instinct, that sense that told him when it was O.K. to deviate
from the manual. Because he wasn't cool, he didn't know cool, and
that's the essence of the third rule of cool: you have to be one
to know one. That's why Baysie is still on top of this business at
forty-one. "It's easier for me to tell you what kid is cool than
to tell you what things are cool," she says. But that's all she
needs to know. In this sense, the third rule of cool fits
perfectly into the second: the second rule says that cool cannot
be manufactured, only observed, and the third says that it can
only be observed by those who are themselves cool. And, of course,
the first rule says that it cannot accurately be observed at all,
because the act of discovering cool causes cool to take flight, so
if you add all three together they describe a closed loop, the
hermeneutic circle of coolhunting, a phenomenon whereby not only
can the uncool not see cool but cool cannot even be adequately
described to them. Baysie says that she can see a coat on one of
her friends and think it's not cool but then see the same coat on
DeeDee and think that it is cool. It is not possible to be cool,
in other words, unless you are-in some larger sense-already cool,
and so the phenomenon that the uncool cannot see and cannot have
described to them is also something that they cannot ever attain,
because if they did it would no longer be cool. Coolhunting
represents the ascendancy, in the marketplace, of high school.
Once, I was visiting DeeDee at her house in Laurel Canyon
when one of her L Report assistants, Jonas Vail, walked in. He'd
just come back from Niketown on Wilshire Boulevard, where he'd
bought seven hundred dollars' worth of the latest sneakers to go
with the three hundred dollars' worth of skateboard shoes he'd
bought earlier in the afternoon. Jonas is tall and expressionless,
with a peacoat, dark jeans, and short-cropped black hair. "Jonas
is good," DeeDee says. "He works with me on everything. That guy
knows more pop culture. You know: What was the name of the store
Mrs. Garrett owned on 'The Facts of Life'? He knows all the names
of the extras from eighties sitcoms. I can't believe someone like
him exists. He's fucking unbelievable. Jonas can spot a cool
person a mile away."
Jonas takes the boxes of shoes and starts unpacking them on
the couch next to DeeDee. He picks up a pair of the new Nike ACG
hiking boots, and says, "All the Japanese in Niketown were really
into these." He hands the shoes to DeeDee.
"Of course they were!" she says. "The Japanese are all into
the tech-looking shit. Look how exaggerated it is, how bulbous."
DeeDee has very ambivalent feelings about Nike, because she thinks
its marketing has got out of hand. When she was in the New York
Niketown with a girlfriend recently, she says, she started getting
light-headed and freaked out. "It's cult, cult, cult. It was like,
'Hello, are we all drinking the Kool-Aid here?' " But this shoe
she loves. It's Dr. Jay's in the Bronx all over again. DeeDee
turns the shoe around and around in the air, tapping the big
clear-blue plastic bubble on the side-the visible Air-Sole unit-
with one finger. "It's so fucking rad. It looks like a platypus!"
In front of me, there is a pair of Nike's new shoes for the
basketball player Jason Kidd.
I pick it up. "This looks . . . cool," I venture uncertainly.
DeeDee is on the couch, where she's surrounded by shoeboxes
and sneakers and white tissue paper, and she looks up reprovingly
because, of course, I don't get it. I can't get it. "Beyooond
cool, Maalcolm. Beyooond cool."
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