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In 1954, a man named Ray Kroc, who made his living selling
the five-spindle Multimixer milkshake machine, began hearing about
a hamburger stand in San Bernardino, California. This particular
restaurant, he was told, had no fewer than eight of his machines
in operation, meaning that it could make forty shakes simultaneously.
Kroc was astounded. He flew from Chicago to Los Angeles, and drove
to San Bernardino, sixty miles away, where he found a small octagonal
building on a corner lot. He sat in his car and watched as the
workers showed up for the morning shift. They were in starched
white shirts and paper hats, and moved with a purposeful discipline.
As lunchtime approached, customers began streaming into the parking
lot, lining up for bags of hamburgers. Kroc approached a strawberry
blonde in a yellow convertible.
"How often do you come here?" he asked.
"Anytime I am in the neighborhood," she replied, and, Kroc
would say later, "it was not her sex appeal but the obvious relish
with which she devoured the hamburger that made my pulse begin
to hammer with excitement." He came back the next morning, and
this time set up inside the kitchen, watching the griddle man, the
food preparers, and, above all, the French-fry operation, because it
was the French fries that truly captured his imagination. They were
made from top-quality oblong Idaho russets, eight ounces apiece,
deep-fried to a golden brown, and salted with a shaker that, as he
put it, kept going like a Salvation Army girl's tambourine. They were
crispy on the outside and buttery soft on the inside, and that day
Kroc had a vision of a chain of restaurants, just like the one in San
Bernardino, selling golden fries from one end of the country to the
other. He asked the two brothers who owned the hamburger stand
if he could buy their franchise rights. They said yes. Their names
were Mac and Dick McDonald.
Ray Kroc was the great visionary of American fast food, the one
who brought the lessons of the manufacturing world to the restaurant
business. Before the fifties, it was impossible, in most American
towns, to buy fries of consistent quality. Ray Kroc was the man
who changed that. "The french fry," he once wrote, "would
become almost sacrosanct for me, its preparation a ritual to be
followed religiously." A potato that has too great a percentage
of water--and potatoes, even the standard Idaho russet burbank,
vary widely in their water content--will come out soggy at the
end of the frying process. It was Kroc, back in the fifties, who
sent out field men, armed with hydrometers, to make sure that
all his suppliers were producing potatoes in the optimal solids
range of twenty to twenty-three per cent. Freshly harvested
potatoes, furthermore, are rich in sugars, and if you slice them up
and deep-fry them the sugars will caramelize and brown the outside
of the fry long before the inside is cooked. To make a crisp French
fry, a potato has to be stored at a warm temperature for several
weeks in order to convert those sugars to starch. Here Kroc led
the way as well, mastering the art of "curing" potatoes by storing
them under a giant fan in the basement of his first restaurant,
outside Chicago.
Perhaps his most enduring achievement, though, was the so-called
potato computer--developed for McDonald's by a former electrical
engineer for Motorola named Louis Martino--which precisely calibrated
the optimal cooking time for a batch of fries. (The key: when
a batch of cold raw potatoes is dumped into a vat of cooking oil,
the temperature of the fat will drop and then slowly rise. Once
the oil has risen three degrees, the fries are ready.) Previously,
making high-quality French fries had been an art. The potato
computer, the hydrometer, and the curing bins made it a science.
By the time Kroc was finished, he had figured out how to turn
potatoes into an inexpensive snack that would always be hot, salty,
flavorful, and crisp, no matter where or when you bought it.
This was the first fast-food revolution--the mass production of
food that had reliable mass appeal. But today, as the McDonald's
franchise approaches its fiftieth anniversary, it is clear that
fast food needs a second revolution. As many Americans now die
every year from obesity-related illnesses--heart disease and
complications of diabetes--as from smoking, and the fast-food toll
grows heavier every year. In the fine new book "Fast Food Nation,"
the journalist Eric Schlosser writes of McDonald's and Burger King
in the tone usually reserved for chemical companies, sweatshops,
and arms dealers, and, as shocking as that seems at first, it is
perfectly appropriate. Ray Kroc's French fries are killing us.
Can fast food be fixed?
2.
Fast-food French fries are made from a baking potato like an
Idaho russet, or any other variety that is mealy, or starchy, rather
than waxy. The potatoes are harvested, cured, washed, peeled,
sliced, and then blanched--cooked enough so that the insides have
a fluffy texture but not so much that the fry gets soft and breaks.
Blanching is followed by drying, and drying by a thirty-second
deep fry, to give the potatoes a crisp shell. Then the fries are
frozen until the moment of service, when they are deep-fried again,
this time for somewhere around three minutes. Depending on the
fast-food chain involved, there are other steps interspersed in
this process. McDonald's fries, for example, are briefly dipped
in a sugar solution, which gives them their golden-brown color;
Burger King fries are dipped in a starch batter, which is what
gives those fries their distinctive hard shell and audible crunch.
But the result is similar. The potato that is first harvested
in the field is roughly eighty per cent water. The process of
creating a French fry consists, essentially, of removing as much
of that water as possible--through blanching, drying, and
deep-frying--and replacing it with fat.
Elisabeth Rozin, in her book "The Primal Cheeseburger,"
points out that the idea of enriching carbohydrates with fat is
nothing new. It's a standard part of the cuisine of almost every
culture. Bread is buttered; macaroni comes with cheese; dumplings
are fried; potatoes are scalloped, baked with milk and cheese,
cooked in the dripping of roasting meat, mixed with mayonnaise
in a salad, or pan-fried in butterfat as latkes. But, as Rozin
argues, deep-frying is in many ways the ideal method of adding
fat to carbohydrates. If you put butter on a mashed potato, for
instance, the result is texturally unexciting: it simply creates
a mush. Pan-frying results in uneven browning and crispness. But
when a potato is deep-fried the heat of the oil turns the water
inside the potato into steam, which causes the hard granules of
starch inside the potato to swell and soften: that's why the inside
of the fry is fluffy and light. At the same time, the outward
migration of the steam limits the amount of oil that seeps into the
interior, preventing the fry from getting greasy and concentrating
the oil on the surface, where it turns the outer layer of the
potato brown and crisp. "What we have with the french fry,"
Rozin writes, "is a near perfect enactment of the enriching
of a starch food with oil or fat."
This is the trouble with the French fry. The fact that it is
cooked in fat makes it unhealthy. But the contrast that deep-frying
creates between its interior and its exterior--between the golden shell
and the pillowy whiteness beneath--is what makes it so irresistible.
The average American now eats a staggering thirty pounds of French
fries a year, up from four pounds when Ray Kroc was first figuring
out how to mass-produce a crisp fry. Meanwhile, fries themselves
have become less healthful. Ray Kroc, in the early days of McDonald's,
was a fan of a hot-dog stand on the North Side of Chicago called
Sam's, which used what was then called the Chicago method of
cooking fries. Sam's cooked its fries in animal fat, and Kroc followed
suit, prescribing for his franchises a specially formulated beef
tallow called Formula 47 (in reference to the forty-seven-cent
McDonald's "All-American meal" of the era: fifteen-cent hamburger,
twelve-cent fries, twenty-cent shake). Among aficionados, there is
general agreement that those early McDonald's fries were the finest
mass-market fries ever made: the beef tallow gave them an unsurpassed
rich, buttery taste. But in 1990, in the face of public concern about
the health risks of cholesterol in animal-based cooking oil, McDonald's
and the other major fast-food houses switched to vegetable oil. That
wasn't an improvement, however. In the course of making vegetable oil
suitable for deep frying, it is subjected to a chemical process called
hydrogenation, which creates a new substance called a trans unsaturated
fat. In the hierarchy of fats, polyunsaturated fats--the kind found in
regular vegetable oils--are the good kind; they lower your cholesterol.
Saturated fats are the bad kind. But trans fats are worse: they wreak
havoc with the body's ability to regulate cholesterol.
According to a recent study involving some eighty thousand women,
for every five-per-cent increase in the amount of saturated fats that
a woman consumes, her risk of heart disease increases by seventeen
per cent. But only a two-per-cent increase in trans fats will increase
her heart-disease risk by ninety-three per cent. Walter Willett, an
epidemiologist at Harvard--who helped design the study--estimates that
the consumption of trans fats in the United States probably causes
about thirty thousand premature deaths a year.
McDonald's and the other fast-food houses aren't the only
purveyors of trans fats, of course; trans fats are in crackers and
potato chips and cookies and any number of other processed foods.
Still, a lot of us get a great deal of our trans fats from French fries,
and to read the medical evidence on trans fats is to wonder at the
odd selectivity of the outrage that consumers and the legal profession
direct at corporate behavior. McDonald's and Burger King and Wendy's
have switched to a product, without disclosing its risks, that may cost
human lives. What is the difference between this and the kind of thing
over which consumers sue companies every day?
3.
The French-fry problem ought to have a simple solution: cook fries
in oil that isn't so dangerous. Oils that are rich in monounsaturated fats,
like canola oil, aren't nearly as bad for you as saturated fats, and are
generally stable enough for deep-frying. It's also possible to "fix" animal
fats so that they aren' t so problematic. For example, K. C. Hayes, a
nutritionist at Brandeis University, has helped develop an oil called Appetize.
It's largely beef tallow, which gives it a big taste advantage over vegetable
shortening, and makes it stable enough for deep-frying. But it has been
processed to remove the cholesterol, and has been blended with pure corn
oil, in a combination that Hayes says removes much of the heart-disease risk.
Perhaps the most elegant solution would be for McDonald's and the
other chains to cook their fries in something like Olestra, a fat substitute
developed by Procter & Gamble. Ordinary fats are built out of a
molecular structure known as a triglyceride: it's a microscopic tree, with
a trunk made of glycerol and three branches made of fatty acids. Our
bodies can't absorb triglycerides, so in the digestive process each of the
branches is broken off by enzymes and absorbed separately. In the
production of Olestra, the glycerol trunk of a fat is replaced with a sugar,
which has room for not three but eight fatty acids. And our enzymes are
unable to break down a fat tree with eight branches--so the Olestra
molecule can't be absorbed by the body at all. "Olestra" is as much a
process as a compound: you can create an "Olestra" version of any
given fat. Potato chips, for instance, tend to be fried in cottonseed oil,
because of its distinctively clean taste. Frito-Lay's no-fat Wow! chips
are made with an Olestra version of cottonseed oil, which behaves just
like regular cottonseed oil except that it's never digested. A regular
serving of potato chips has a hundred and fifty calories, ninety of which
are fat calories from the cooking oil. A serving of Wow! chips has
seventy-five calories and no fat. If Procter & Gamble were to seek
F.D.A. approval for the use of Olestra in commercial deep-frying (which
it has not yet done), it could make an Olestra version of the old
McDonald's Formula 47, which would deliver every nuance of the old
buttery, meaty tallow at a fraction of the calories.
Olestra, it must be said, does have some drawbacks--in particular,
a reputation for what is delicately called "gastrointestinal distress."
The F.D.A. has required all Olestra products to carry a somewhat
daunting label saying that they may cause "cramping and loose stools."
Not surprisingly, sales have been disappointing, and Olestra has never
won the full acceptance of the nutrition community. Most of this
concern, however, appears to be overstated. Procter & Gamble has
done randomized, double-blind studies--one of which involved more
than three thousand people over six weeks--and found that people
eating typical amounts of Olestra-based chips don't have significantly
more gastrointestinal problems than people eating normal chips.
Diarrhea is such a common problem in America--nearly a third of
adults have at least one episode each month--that even F.D.A.
regulators now appear to be convinced that in many of the
complaints they received Olestra was unfairly blamed for a problem
that was probably caused by something else. The agency has promised
Procter & Gamble that the warning label will be reviewed.
Perhaps the best way to put the Olestra controversy into
perspective is to compare it to fibre. Fibre is vegetable matter
that goes right through you: it's not absorbed by the gastrointestinal
tract. Nutritionists tell us to eat it because it helps us lose weight
and it lowers cholesterol--even though if you eat too many baked
beans or too many bowls of oat bran you will suffer the consequences.
Do we put warning labels on boxes of oat bran? No, because the
benefits of fibre clearly outweigh its drawbacks. Research has
suggested that Olestra, like fibre, helps people lose weight and
lowers cholesterol; too much Olestra, like too much fibre, may cause
problems. (Actually, too much Olestra may not be as troublesome
as too much bran. According to Procter & Gamble, eating
a large amount of Olestra--forty grams--causes no more problems
than eating a small bowl--twenty grams--of wheat bran.) If we
had Olestra fries, then, they shouldn't be eaten for breakfast,
lunch, and dinner. In fact, fast-food houses probably shouldn't
use hundred-per-cent Olestra; they should cook their fries in
a blend, using the Olestra to displace the most dangerous trans
and saturated fats. But these are minor details. The point is
that it is entirely possible, right now, to make a delicious French
fry that does not carry with it a death sentence. A French fry
can be much more than a delivery vehicle for fat.
4.
Is it really that simple, though? Consider the cautionary tale
of the efforts of a group of food scientists at Auburn University,
in Alabama, more than a decade ago to come up with a better
hamburger. The Auburn team wanted to create a leaner beef that
tasted as good as regular ground beef. They couldn't just remove
the fat, because that would leave the meat dry and mealy. They
wanted to replace the fat. "If you look at ground beef, it contains
moisture, fat, and protein," says Dale Huffman, one of the
scientists who spearheaded the Auburn project. "Protein is
relatively constant in all beef, at about twenty per cent. The
traditional McDonald's ground beef is around twenty per cent fat.
The remainder is water. So you have an inverse ratio of water
and fat. If you reduce fat, you need to increase water."
The goal of the Auburn scientists was to cut about two-thirds
of the fat from normal ground beef, which meant that they needed
to find something to add to the beef that would hold an equivalent
amount of water--and continue to retain that water even as the
beef was being grilled. Their choice? Seaweed, or, more precisely,
carrageenan. "It's been in use for centuries," Huffman explains.
"It's the stuff that keeps the suspension in chocolate milk--otherwise
the chocolate would settle at the bottom. It has tremendous
water-holding ability. There's a loose bond between the
carrageenan and the moisture." They also selected some
basic flavor enhancers, designed to make up for the lost fat "taste."
The result was a beef patty that was roughly three-quarters water,
twenty per cent protein, five per cent or so fat, and a quarter
of a per cent seaweed. They called it AU Lean.
It didn't take the Auburn scientists long to realize that they
had created something special. They installed a test kitchen in
their laboratory, got hold of a McDonald's grill, and began doing
blind taste comparisons of AU Lean burgers and traditional twenty-
per-cent-fat burgers. Time after time, the AU Lean burgers won.
Next, they took their invention into the field. They recruited a
hundred families and supplied them with three kinds of ground beef
for home cooking over consecutive three-week intervals--regular
"market" ground beef with twenty per cent fat, ground beef with
five percent fat, and AU Lean. The families were asked to rate
the different kinds of beef, without knowing which was which.
Again, the AU Lean won hands down--trumping the other two on
"likability," "tenderness," "flavorfulness," and "juiciness."
What the Auburn team showed was that, even though people love
the taste and feel of fat--and naturally gravitate toward high-fat
food--they can be fooled into thinking that there is a lot of
fat in something when there isn't. Adam Drewnowski, a nutritionist
at the University of Washington, has found a similar effect with
cookies. He did blind taste tests of normal and reduced-calorie
brownies, biscotti, and chocolate-chip, oatmeal, and peanut-butter
cookies. If you cut the sugar content of any of those cookies
by twenty-five per cent, he found, people like the cookies much
less. But if you cut the fat by twenty-five per cent they barely
notice. "People are very finely attuned to how much sugar there
is in a liquid or a solid," Drewnowski says. "For fat, there's no
sensory break point. Fat comes in so many guises and so many
textures it is very difficult to perceive how much is there." This
doesn't mean we are oblivious of fat levels, of course. Huffman
says that when his group tried to lower the fat in AU Lean below
five per cent, people didn't like it anymore. But, within the
relatively broad range of between five and twenty-five per cent,
you can add water and some flavoring and most people can't tell
the difference.
What's more, people appear to be more sensitive to the volume
of food they consume than to its calorie content. Barbara Rolls,
a nutritionist at Penn State, has demonstrated this principle
with satiety studies. She feeds one group of people a high-volume
snack and another group a low-volume snack. Even though the two
snacks have the same calorie count, she finds that people who
eat the high-volume snack feel more satisfied. "People tend
to eat a constant weight or volume of food in a given day, not
a constant portion of calories," she says. Eating AU Lean, in
short, isn't going to leave you with a craving for more calories;
you'll feel just as full.
For anyone looking to improve the quality of fast food, all this is
heartening news. It means that you should be able to put low-fat
cheese and low-fat mayonnaise in a Big Mac without anyone's complaining.
It also means that there's no particular reason to use twenty-per-cent-fat
ground beef in a fast-food burger. In 1990, using just this argument,
the Auburn team suggested to McDonald's that it make a Big Mac
out of AU Lean. Shortly thereafter, McDonald's came out with the
McLean Deluxe. Other fast-food houses scrambled to follow suit.
Nutritionists were delighted. And fast food appeared on the verge
of a revolution.
Only, it wasn't. The McLean was a flop, and four years later it was off the market. What happened? Part of the problem appears to have been that McDonald's rushed the burger to market before many of the production kinks had been worked out. More important, though, was the psychological handicap the burger faced. People liked AU Lean in blind taste tests because they didn't know it was AU Lean; they were fooled into thinking it was regular ground beef. But nobody was fooled when it came to the McLean Deluxe. It was sold as the healthy choice--and who goes to McDonald's for health food?
Leann Birch, a developmental psychologist at Penn State, has
looked at the impact of these sorts of expectations on children. In
one experiment, she took a large group of kids and fed them a big
lunch. Then she turned them loose in a room with lots of junk
food. "What we see is that some kids eat almost nothing,"
she says. "But other kids really chow down, and one of the
things that predicts how much they eat is the extent to which
parents have restricted their access to high-fat, high-sugar food
in the past: the more the kids have been restricted, the more
they eat." Birch explains the results two ways. First, restricting
food makes kids think not in terms of their own hunger but in
terms of the presence and absence of food. As she puts it, "The
kid is essentially saying, 'If the food's here I better get it while I
can, whether or not I'm hungry.' We see these five-year-old kids
eating as much as four hundred calories." Birch's second finding,
though, is more important. Because the children on restricted
diets had been told that junk food was bad for them, they clearly
thought that it had to taste good. When it comes to junk food,
we seem to follow an implicit script that powerfully biases the
way we feel about food. We like fries not in spite of the fact
that they're unhealthy but because of it.
That is sobering news for those interested in improving the
American diet. For years, the nutrition movement in this country has
made transparency one of its principal goals: it has assumed that the
best way to help people improve their diets is to tell them precisely
what's in their food, to label certain foods good and certain foods
bad. But transparency can backfire, because sometimes nothing
is more deadly for our taste buds than the knowledge that what
we are eating is good for us. McDonald's should never have called
its new offering the McLean Deluxe, in other words. They should
have called it the Burger Supreme or the Monster Burger, and then
buried the news about reduced calories and fat in the tiniest
type on the remotest corner of their Web site. And if we were
to cook fries in some high-tech, healthful cooking oil--whether
Olestrized beef tallow or something else with a minimum of trans
and saturated fats--the worst thing we could do would be to market
them as healthy fries. They will not taste nearly as good if we
do. They have to be marketed as better fries, as Classic Fries,
as fries that bring back the rich tallowy taste of the original
McDonald's.
What, after all, was Ray Kroc's biggest triumph? A case could
be made for the field men with their hydrometers, or the potato-curing
techniques, or the potato computer, which turned the making of
French fries from an art into a science. But we should not forget
Ronald McDonald, the clown who made the McDonald's name irresistible
to legions of small children. Kroc understood that taste comprises
not merely the food on our plate but also the associations and
assumptions and prejudices we bring to the table--that half the
battle in making kids happy with their meal was calling what they
were eating a Happy Meal. The marketing of healthful fast food
will require the same degree of subtlety and sophistication. The
nutrition movement keeps looking for a crusader--someone who will
bring about better public education and tougher government regulations.
But we need much more than that. We need another Ray Kroc.
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